RETURN
POLICY.

Last updated: August 30, 2026

Exchange window

Unworn and unwashed items with original tags and packaging may be exchanged within 7 days of delivery. Exchanges are subject to stock availability.

Size exchanges

If the size does not work for you, contact us with your order number, required size, and product name. If the requested size is available, we will guide you through the exchange process.

Condition requirements

Returned items must be unused, unwashed, unstained, unscented, and in resaleable condition. Items with perfume, deodorant marks, damage, or missing tags may be refused.

Damaged or incorrect items

If your item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review and arrange a replacement, exchange, or suitable resolution.

Final sale items

Discounted, clearance, customized, or final-sale products cannot be returned or exchanged unless they arrive damaged or incorrect.

Refunds

Our standard policy is exchange-first. Refunds, when approved, are processed through the original or agreed payment method after the returned item is inspected.

Return shipping

For size or preference exchanges, return shipping may be paid by the customer. If the issue is our mistake or a verified defect, we will guide you on the shipping resolution.